Frequently Asked Question
The most common questions about how our business works and what can do for you.
How long I can use my Business Card/Whatsapp Store?
Your can use the Business ID digital business card/Whatsapp store until the plan expiry date.
Why I need to choose a paid plan over free plan
Free plan features are limited and it is with BusinessID branding. Take full advantage of BusinessID with paid plan. We also provide our licensed to use Graphic image suite free to make your card/store looks professional.
I choose a plan of 1 vCard. is that means I will get one business card and one WhatsApp store?
You will get Either a Business card or a WhatsApp store based on your requirement. If you need both, pls contact our support, we can provide you in discounted rate.
Do you deliver the Business ID printed QR code standee?
Currently we will send the PDF copy by Email. We have plan to provide the standee for our paid customers in near Future.
I am in a limited number reseller plan and my card creation credit got used up. What I can do to create more card.
You can always select an upgraded plan. If your Existing plan is having more than 6 months validity remaining, your old plan amount will be refunded to you after the successful payment of new plan.
Can I link a custom domain name to this WhatsApp store/Business card.
Yes you can forward your domain to your whatsapp store/ Business Card by masking businessID Domain. You can contact our support to register a domain or connect your existing domain.